Legal
Privacy Policy
Last updated: [date]
MusiConn takes the protection of your personal data seriously. This policy explains what data we collect, why, and what rights you have, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
1. Who is responsible for your data?
This website and the MusiConn platform are operated by [Legal name of the company / sole trader] (“MusiConn”, “we”, “us”), tax ID (NIF/CIF) [NIF/CIF], registered office at [Full address], Spain. Contact: contact@musiconn.eu.
2. What data do we process?
- Account data: name or artist/business name, e-mail address, password (stored in encrypted form), account type (musician, professional, venue/business, fan).
- Profile data you choose to publish: biography, photos, videos, links to social media and projects, location, opening times, offers, services and prices.
- Messages: the content of messages you send through the built-in chat and related metadata (sender, recipient, time).
- Payment data: if you take out a paid subscription, payments are handled by our payment provider. We receive confirmation of payment and limited billing data, but we do not store your full card details.
- Technical data: IP address, device and browser information and usage data needed to operate and secure the service.
- Communications with us: anything you send us by e-mail or through our contact channels.
3. Why do we use your data, and on what legal basis?
| Purpose | Legal basis (GDPR) |
|---|---|
| Creating and managing your account and profile, providing the platform and the chat | Performance of a contract (Art. 6.1.b) |
| Processing subscriptions and payments, invoicing and tax obligations | Performance of a contract and legal obligation (Art. 6.1.b and 6.1.c) |
| Keeping the platform secure, preventing fraud and abuse, enforcing our terms | Legitimate interest (Art. 6.1.f) |
| Answering your questions and requests | Legitimate interest or contract (Art. 6.1.f / 6.1.b) |
| Sending updates and news about MusiConn (e.g. launch notifications) | Your consent (Art. 6.1.a), which you can withdraw at any time |
4. Information you make public
Your profile is visible to other users of the platform and may be visible to the public. Only publish information you are comfortable sharing. The built-in chat exists so you can be contacted without making your personal contact details public.
5. Who do we share data with?
We do not sell your personal data. We share data only with service providers who process it on our behalf, such as hosting and infrastructure (Microsoft Azure), payment processing, and e-mail delivery, and with authorities when we are legally required to do so. These providers are bound by data processing agreements. [Review and list the actual providers used.]
6. International transfers
Where a provider is located outside the European Economic Area, we ensure an adequate level of protection, for example through an adequacy decision of the European Commission or standard contractual clauses.
7. How long do we keep your data?
- Account and profile data: for as long as your account is active. When you delete your account, we delete or anonymise your data, except where we must keep it by law.
- Billing and accounting records: for the period required by Spanish tax and commercial law.
- Data kept for the possible defence of legal claims: blocked and retained only for the applicable limitation periods.
- Marketing communications: until you withdraw your consent.
8. Cookies and third-party content
This website uses fonts loaded from Google Fonts and images loaded from Unsplash. When you visit the site, your browser connects to these services, which may therefore receive your IP address. [Update this section if analytics or other cookies are added, and add a cookie banner if required under Art. 22.2 LSSI.]
9. Your rights
You have the right to access, rectify and erase your data, to restrict or object to its processing, to data portability, and to withdraw your consent at any time. To exercise these rights, write to contact@musiconn.eu, including proof of your identity. You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es).
10. Minors
MusiConn is not intended for people under 14. In Spain, the minimum age to consent to the processing of personal data is 14. If we learn that we hold data of a younger child without the consent of their parents or guardians, we will delete it.
11. Security
We apply technical and organisational measures appropriate to the risk, including encrypted connections and restricted access to data.
12. Changes to this policy
We may update this policy. When changes are significant, we will let you know through the website or by e-mail.